Golowo Jade Jewelry Store Shipping Policy

        The Golowo Jade Jewelry Store offers standard shipping services to over 50 countries, and express shipping to the USA and over 25 other countries worldwide. If your country is not listed on this page please contact us before placing your order. We will do our best to arrange shipping to your location.

    Flat Rate Shipping Only $8.75 for All Orders and Destinations

            Standard and Express Shipping Information

            Standard Shipping - Flat Fee of $8.75 - Delivery Estimated at 10-14 Days.
            Express Shipping - USPS Priority Mail or EMS - Delivery Estimated at 3-7 Days
            UPS Shipping - USA ONLY - Delivery Estimated at 2-3 Days

            PLEASE NOTE: Delivery times may vary due to circumstances beyond the control of the Jade Jewelry Store. We make every effort to ship your order in good condition and in a timely manner, in accordance with the shipping policies listed on this page. However, we cannot be responsible for circumstances beyond our control.

          2-3 Days Rush Delivery Shipping Option via UPS

            If you must receive your order fast, we offer UPS shipping, but only to the United States of America.  If you would like your order to be shipped via UPS, please select the UPS shipping option during the checkout process. We will ship your products within 48 hours and provide you with a tracking number for your order as soon as we get the tracking number from UPS.

       3-7 Days Express Shipping via USPS and EMS

          Express shipments in the USA are delivered via the USPS Priority Mail Service. Express delivery to international destinations is provided by the EMS Express Service. If express shipping is available to your country the option will be offered during checkout, and charges will be calculated based upon your location and the total weight of the items in your order.

          If no express options are listed and you need your order fast, please contact us and we will do our best to find an express shipping company providing service to your country.

      Orders Are Carefully Package to Insure Safe Delivery

         Jewelry can be very fragile, and we are certain you want your jade jewelry to arrive in good condition. We try very hard to keep our shipping prices low, without sacrificing on the quality of the packaging for your order. Your order will be packaged very carefully to insure it reaches you in good condition, which requires we spend more time and money packing your order.

          We are certain you can understand that packing your order safely is in your best interest.

     Payment and Shipping Options

            The Jade Jewelry Store offers PayPal as our preferred payment option. When you select the PayPal during checkout you will be able to make your payment with Visa, MasterCard, Discover, American Express or an eCheck.

            PLEASE NOTE: The Chinese Calligraphy Store currently only accepts payment from and ships to the following countries; Anguilla, Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Costa Rica, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States of America, Uruguay and Venezuela.

            If your country is not in this list please contact us before attempting to place your order and we will try to arrange an alternate method of payment and/or shipping if possible.

      30 Day Money Back Guarantee & Return Policy

         Products purchased from this Web site may be returned within thirty (30) days for a full refund, as long as they are returned in their original condition.  YOU MUST Contact Us for an order return number before returning the item/items from your order.

            There are NO exceptions to our return policy, if you do not contact us before returning your order you will not receive a refund, nor will your product be returned to you unless you pay a shipping and handling charge equal to the actual shipping rate plus a $5 handling fee.

            All returns must include insurance for the value of the returned product. Return shipping charges must be paid by you, the customer and you must pay for insurance equal to the value of the products you are returning.

*Shipping charges are not refundable.

*If the return of your product is due to an error we made, such as shipping the wrong item, we will pay return shipping charges. In all other cases shipping charges are not refundable.

         Although you may pay as little as $8.75 for shipping, in most cases we must pay more to ship your item to you. The actual amount WE paid to ship your order will be deducted from the refund.